Cancellations and refunds

What this covers

Photo sessions booked with me. Nothing is sold or paid for on this website itself. To cancel or move a session, email me at meadowsingerphotography@gmail.com as early as you can.

Deposits and payment

Every session is a little different, so I agree the payment details with you in writing (by email or message) when I confirm your booking: the price, whether a deposit is needed, when payment is due and how much notice you need to give to cancel. Those agreed details apply to your session. If we didn’t agree on a deposit, there isn’t one.

If you cancel or need to reschedule

Life happens. Let me know as soon as you can and I’ll do my best to find you a new date. Any refund follows what we agreed when you booked. If you’ve paid for a session that hasn’t happened and we didn’t agree otherwise, I’ll refund it.

Weather and emergencies

If the weather makes an outdoor session unsafe, or you’re unwell on the day, let me know and we’ll work out a new date together.

If I have to cancel, for illness, an emergency or anything else, I’ll tell you as soon as I can and offer you a new date. If the new date doesn’t work for you, I’ll give you back everything you paid for that session.

After the session

Once your session has taken place, the time and work that went into it can’t be given back, so sessions aren’t refunded just for a change of mind. If something is wrong with your photos, email me at meadowsingerphotography@gmail.com and I’ll work with you to put it right.

Nothing on this page takes away any rights you have under the law.